01184 115 007      |     sales@phoenixcleaningservices.co.uk



Professional Cleaning of 

commercial 

BUILDINGS

Quality Cleaning of

DOMESTIC 

HOMES


Quality guaranteed cleaning services, designed to ensure complete customer satisfaction, with skilled staff and no lengthy contracts


READINGS LOCAL CHOICE

We are the smart choice if you seek a cleaning company who puts quality over quantity. You are not just a number to us!


 Our clear range of services mean we can tackle most which your property ultimately needs. Make us your one-stop solution today!


Call us for message us to organise your quotation. We will use all our expert knowledge and experience to identify, present and discuss the best cleaning program designed to meet your building or homes needs.


Through use of our own highly trained and skilled employees, you could be receiving your quality services soon!


Call us now - 01184 115 007 for your no-obligation quotation. 

Phoenix Cleaning Services Ltd helps businesses and homeowners by providing quality guaranteed cleaning services, which leaves you feeling relaxed and satisfied, in a clean and healthy environment, with the freedom of time and peace of mind.


There are two arms to Phoenix Cleaning Services Ltd, our Commercial arm and our Domestic arm. We offer regular repeating services and one-off services. 


Our mission is to consistently deliver quality cleaning services our clients can depend on.

Gavin and Alexa, the founders of Phoenix Cleaning Services have been delivering professional cleaning services through our staffing solutions for over 5 years, with a continuous focus on quality. Always striving to deliver services that offer complete satisfaction and cleanliness; Over these five years, we have identified, encountered and addressed many of the pitfalls the client experience encounters from the cleaning industry, namely; Ambiguity and Variability, which we define as; 


"The client often faces ambiguity and confusion as to what are the differences between the various types of cleaning services that exist and what is finally included in their service." 


The client then witnesses variability in the quality of the cleaning service carried out, either week on week, or differences between ways in which cleaning companies work. We decided to tackle these problems and design solutions for you which are clear and unambiguous; right from the start when you engage with us you, we use our knowledge and expertise to provide you all the information you need to make the right choice. 


All our services are clearly presented, and you get your own checklist of works so you know exactly what to expect when your service is carried out. To support the variability issues, we believe in training and for all our staff to work to high standards whilst working in a consistent manner and invest much time and energy into this important aspect, to protect your environment and our staffs wellbeing.

We offer weekly services and carpet cleaning services for both commercial and domestic clients - designed to tackle any problem areas and maintain an excellent level of cleanliness. We also offer oven and window cleaning upon request. 


Our staff are fully insured for all our cleaning services, with £5 million Public and Employers Liability insurance.

Phoenix Cleaning Services is built on five core values:


  • Quality
  • Consistency
  • Approachable
  • Honest
  • Dependable 

We consistently deliver quality cleaning services our clients can depend on, whilst always remaining approachable and honest.


our promises

Everything we do is designed to put you, the customer first!


responsiveness

We act fast so you don't have to worry. We will acknowledge your issue or feedback within 24 hours and discuss our approach to it's resolution with you

fully insured

Relax - All our work is covered by our market leading public liability insurance exclusively tailored for the cleaning industry. 

Enjoy the peace of mind this brings.

honour our guarantees

If your complaint or issue is associated with something we should have done during your clean, we will always honour our guarantees to fix the problem as quickly as possible with the least inconvenience to you.

flowing communication

We will always be proactive in our communication, notifications and information to you. There won't be any surprises and you'll be kept up to date at all times during your services.

health and safety

We take all aspects of Health and Safety seriously, and we expect the same from all our staff.

Health and Safety is the first, middle and last focus in anything we do. All our staff are expected to lead with the same. 

risk assessments
We put in place risk assessments which are frequently reviewed.

These risk assessments are available to all customers and staff.

We are proactive in resolving any problems, or seeking ways to reduce risks identified in the assessment

health and safety policies
All our operations are backed-up by our Health and Safety policies available to view upon request
coshh
COSHH Sheets are produced and available to all our staff.  These are in a clear, friendly and easy to read format.

Manufacturers safety sheets are also available, but the COSHH sheets make this information more readable.

We ensure our field staff have these to hand for all appointments.

personal protective equipment
We provide all our field staff with Gloves, face mask and eye protection as standard.  Where additional PPE is required, this will always be supplied to suit the activity being carried out.

OUR SERVICES

We offer a range of distinct services

 which are tailored to your businesses or homes cleaning needs to achieve the best result for you. 

We also specialise in cleaning domestic and light commercial appliances.

our services

What we can do for you

Enjoy seeing the expert results from the many specialisations we have across our services, 

designed to professionally tackle some of the most occurring problems seen.

sanitisation

Keeping your environment healthy and reducing the transfer of bacteria is our priority. 

Our attention to detail ensures the most comprehensive sanitisation care.

limescale care

Hard water area? No problem!

Our limescale care will keep your taps, sinks and wet areas all shiny and limescale free.

stain removal

We offer specialist stain removal services for your carpets and upholstery.

Whatever the stain, we have the solution. For the best chance of success - call us today.

appliance care

We can provide full cleaning maintenance on all your kitchen appliances. 

With regular care, the life of your appliances can be extended. 

Ask us for more details.




Testimonials

What our clients say

We always reward your time and effort for honestly reviewing our services, after all, its helps others to hear about and experience our services too!  Join our  mailing list for more information about your rewards!

Hear what our clients have to say below....and a quick message from Phoenix too...

"We love making our clients happy, and hearing your feedback is superb - warts & all! We are continuously looking for ways to improve our services and can only do so though your honest feedback. No-one can be perfect, but we promise our clients and staff we always strive for excellence in service delivery, employment and health & safety." 

Alexa Fernandez | Co-Founder & Director of Phoenix Cleaning Services Ltd



Our Vision

“To be a trusted partner through delivering quality cleaning services and consistently exceeding client expectations”


CAREERs @ Phoenix

WORK WITH US

Do you like what hear about Phoenix? Think you would be a good fit for our company, brand and values? 

You'd like to work with us and our clients? If the answer is yes, we'd love to hear from you!

You can read more about careers with Phoenix Cleaning Services below and on our 'Join our Team' page

CAREERS @ PHOENIX

We host all our live jobs on our Phoenix Job Board, and we are always looking to hear from people who connect with our company and brand and would like to work with us. 

Over the course of the next 6 months we plan on recruiting for the following mix of part-time (16 hrs) and full-time (35-40 hrs) fully employed positions over both our Domestic and Commercial business.

  • Field Supervisors
  • Cleaning Operatives
  • Windows & Ovens Cleaning Technicians
  • Carpet Cleaning  Operatives
  • Brand Ambassadors 

If any of these roles sound of interest to you, please email your name and CV/Cover Letter now to: hr@phoenixcleaningservices.co.uk

BICSc or NCCA trained and/or experienced individuals are of  particular interest to us. 

If your have significant experience in End of Tenancy cleaning or other specialisations - we'd love to hear from you too.

We'll notify you once a suitable job position becomes available for your application.


areas we cover


We cover all areas up to 10 miles radius of Reading for regular services, and up to 20 miles for one-off services.

A rate of £1 per mile will be applied to any one-off service which have a location outside of the 20 mile radius.


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CONTACT US ABOUT OUR SERVICES

If you have any enquiries, want to book a one off appointment, or  a no-obligation consultation for quotation for regular services, please get in touch via one of the contact methods below.

ways to CONTACT US

We want to make life as easy as possible for our clients, that's why we give you lots of ways to contact us:

            • Web form
            • Phone, Email or messenger
            • Post

Our regular clients also receive their own personal account manager, who will ensure you and your account is forever looked after - you are just as important to us in the first month, as you will be in 5, 10 or 20 years time!

You can also follow or contact us online by clicking the social bars at the top and bottom of this web page. 

We're available on:

            • WhatsApp, 
            • LinkedIn, 
            • Facebook, 
            • Instagram

We look forward to hearing from you

Address 200 Brook Drive, Green Park, 

Reading, RG2 6UB

Sales Monday to Friday: 08:00 -18:00

Saturday: 10:00-15:00

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